Say what kind of Forest City trip it is
Hotel stay, residence visit, property appointment, family visit and return pickup all need different timing and meeting-point notes.

Transfer guide
Use this guide to decide what details to send for hotel stays, residential visits, property appointments and return transport.
Forest City use cases
Each scenario has different booking details. The site keeps them separate so customers do not have to guess what to send.

For visitors staying at Forest City hotels, serviced apartments or residence blocks. Confirm lobby or pickup point with the venue directly.

For viewing appointments or residence visits. We handle transport enquiry details only, not property advice or sales representation.

Share luggage size, passenger count and comfort notes before booking so the MPV option can be checked clearly.
Venue access
Drivers can plan transport to the agreed drop-off or pickup point, but building access, appointment entry, hotel check-in and residence rules must be confirmed with the relevant venue or management.

Booking flow
A clear first message helps confirm the right vehicle and avoids vague pricing. Keep private unit numbers, passport numbers, IDs and sensitive appointment details out of the first form.
Hotel stay, residence visit, property appointment, family visit and return pickup all need different timing and meeting-point notes.
Use the hotel lobby, residence entrance, visitor point or agreed driveway where possible. Private unit or access details can wait until WhatsApp confirmation.
Mention children, elderly passengers, large luggage, stroller, foldable wheelchair, residence items and whether boarding needs more time.
Final fare and vehicle arrangement depend on pickup, Forest City point, date, time, luggage, return pickup, waiting and availability.